01793 384033
Terms & Conditions
We pride ourselves on the level of service we provide to each of our clients.
At Legal Deed Polls we are proud of the fact that we are completely transparent with all of the services that we provide. Once you order one of our change of name deed services.
We make sure that you receive exactly what you have ordered and will go out of our way to make sure that you are completely satisfied with your Deed poll, certified copies and the additional information and support that we provide.
Please read through our Terms & Conditions
Terms & Conditions
Your Statutory Rights
These terms and conditions do not affect your statutory rights in any way
Services and Delivery
After completing the change of name questionnaire and making payment, your documents will be generated and checked by our qualified paralegal and e-mailed to you for you to check.
Subject to any amendments your deed poll and copies will be sent out by first class post same day
If we have raised any questions with you, then this delivery timescale will of course need to be extended.
Additional certified copies
If you do not order sufficient certified copies of your deed poll at the checkout, any additional copies will be charged at £3.00 per copy. In order to obtain additional copies, you will need to phone 01793 384 034, quoting your name and order reference.
Refund Policy
This website complies with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 in that you have a 14 working day cooling off period to decide whether you wish to proceed with services supplied directly by Online Legal Services Ltd, which starts on the day after you have purchased the service.
However you will not be entitled to a refund during the cooling off period if you have agreed for us to start work by completing the online questions and pressing submit.
Privacy Policy
This privacy policy sets out how Online Legal Services Ltd (OLS) uses and protects any information that you give OLS when you use this website.
OLS is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
OLS is in the process of applying to join the Trusted Trader Scheme administered by Swindon Trading Standards who require a number of customers to provide feedback to them in order to evaluate our application. You hereby consent to your name and telephone number being released to Swindon Borough Council for the purpose of providing feedback on the quality of the service.
OLS may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
We may collect the following information:
name and title
contact information including email address
demographic information such as postcode
information and or details required to provide the services offered
We require this information to process your order and provide you with a better service, and in particular for the following reasons:
Processing orders
We may contact you via email, telephone and or post to confirm details about your order
We may send you an email to request that you leave a review of our service
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web orders to respond to you as an individual. The web order can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We do not store credit card details nor do we share customer details with any 3rd parties.
We will never use your personal information to send you promotional information from third parties.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
You can apply online today and receive your deed poll documents within 1-2 working days. From just £15.99 we provide a low cost, but high quality deed poll service.
Our Deed Poll Services
Adult Deed Poll Service
An adult deed poll is the quickest and easiest way to legally have your name changed in the UK if you are 16 years old or older. You do not need consent from anyone to change your legal name.
Child Deed Poll Service
We can draft an official child deed poll for you, which will enable you to change your child’s legal name. Please note that everyone with parental responsibility must consent to the name change.
Replacement Deed Poll
If you have lost or misplaced your deed poll and require a new one as legal proof that you have changed your name previously, you will need to order a Replacement Deed Poll.
Free 1st Class Delivery
Once you have placed your order it will be sent by 1st class post.
Change my name?
Use our quick and easy deed poll services to change your name.
Institute of Paralegals
We are certified members of the institute of paralegals, making sure you receive professional & expert advice.
Frequently Asked Questions
What sort of name can you choose?
We are certified members of the Institute of Paralegals, making sure you receive professional & expert advice.
Is there an official deed poll office in the UK?
This is a common misconception. There is no government department or entity that provides deed polls. All the providers of deed poll documents in the UK, are either lawyers or private providers like ourselves.
How long will it take to change my name?
You will receive your deed poll and copies within 24 hours ( except weekends and bank holidays).
How much does a deed poll cost?
Our deed polls are £15.99 including vat, there is a drop down box on the order page for you to choose the amount of certified copies you require.
What other costs will there be to change my name?
The authorities where you change your name such as the Passport Office and DVLA will require you to submit your deed with an official application form and fees may be charged for doing so.
Do I really need a deed poll?
There are times when a deed poll is not needed to change your name. We have listed the most usual types of situations for you.
Do I have to update my driving licence in my new name?
Yes, you will need to apply for a new copy licence from the DVLA.
Can my employer (or potential employer) ask me about my former name?
If on application, the employers asks for any names you may have been known by, then you should tell them. Non discourse of facts such as these could lead to your instant dismissal.
